Covid-19 information & Updates
Get the latest news from the practice here
Riverside Dental: latest patient update – 21/05/20
Following the Prime Minister’s announcement about easing the lockdown measures, we thought we would let you know how this may affect your dental care going forwards.
We are awaiting more detailed advice from the Government about what any proposed changes will look like and how they may impact our practice. Although we are currently closed, we are cautiously hopeful that we will be able to re-open in late June – early July and we will keep you posted as soon as we hear, of course. Please note, it is highly likely that our services will be restricted during the initial phase of our reopening, due to regulatory guidance.
Please keep checking our website for all the very latest news. We will be publishing useful information about our re-opening process here as soon as we receive the national guidance.
Your safety
The safety of you and our team is our top priority. We have created a short video to reassure you that we are doing everything we can to keep you and our team safe.
https://vimeo.com/419230256/65f23b8c85
We can’t wait to return to work and do what we do best – care for your dental wellbeing. In the meantime, please keep in touch if you have any concerns about your mouth, teeth or gums as we are open for telephone, email and virtual consultations.
Do you have a dental emergency?
We are sorry to hear you have a dental emergency at this time. NHS England and the Department of Health has instructed dental practices to prioritise urgent treatment where possible. This guidance is to reduce the risk of virus transmission to you and to our staff.
Firstly, our team needs to determine the cause and severity of your dental emergency.
Go straight to A&E if you have:
- Facial swelling affecting your vision, breathing or preventing your mouth opening more than 2 fingers’ width
- Trauma causing loss of consciousness, double vision or vomiting
Do you have any of the following?
- Broken tooth/filling causing pain
- Toothache that is preventing sleep or eating combined with swelling or fever that
- is not manageable with pain killers
- Facial swelling around your gums, cheek or lip area
- Bleeding due to trauma
If so, please call us on 01603 920313 (option 1) and we will advise you. We will then decide whether you require a telephone consultation with a clinician. For all non-emergency situations, please email us, these include:
- Loose or lost crowns, bridges or veneers – with no pain
- Fractured, rubbing or loose dentures
- Broken, loose or lost fillings/ teeth
- Bleeding gums
Please note we are unfortunately unable to accept any of the above as urgent treatment however we can give advice, so please don’t suffer in silence. You can also find a Homecare Guide on our website with lots of advice and tips. We are here to help, however we can.
Due to increased demand, we are now offering FREE virtual consultations for new or existing patients. Please follow the link below for further details.
https://eu.smilemate.com/practice/0f783cf2-7ccf-4d2b-b4cf-58d84bf478d3
Thank you for supporting us, we can’t wait to get back to doing what we love best. Stay safe, stay healthy and see you back soon!
Riverside Dental
Are you a New Patient?
Book online for your first dental appointment. Existing patients call 01603 920313.Our location - Norwich Dentist
The practice is in a fantastic location in NR1 and benefits from free parking next door and is conveniently situated along Riverside Walk in between Norwich Station and Norwich City Football Club adjacent to the River Wensum. There are numerous buses that serve the practice with a major bus stop in Riverside Retail Park. For our less-abled patients, there is free parking right outside our front door.